What is Jumia Global Economy Postal Shipping?
Economy Postal Shipping is a new economical shipping service for Jumia Global items, delivered through local postal service providers. To bring you the lowest possible shipping charge, Jumia ships your items through postal and not by Jumia dispatch rider.Benefits Of Jumia Global Economy Postal Shipping
- Zero Shipping Fee
- Wider Range Of Products Available At Low Prices
- Delivery through Local Postal Provider
How Can I Buy Items Through Economy Postal Shipping?
If an item or an order is eligible you will be able to choose Economy Postal Shipping as a delivery methodThis service is mostly available for economical products, normally within ₦2,000
When you shop more than 1 item and if one of those is not a Jumia Global economy postal shipping item, Jumia will offer you the standard service only with faster lead times.
When the package is received in your Country, it will be delivered to you by the local postal provider, not by Jumia.
The Economy Postal Service Provider will try to deliver the package to your address but in exceptional circumstances may ask you to collect the item from their nearest office. You might have to pay additional customs tax at delivery.
Since these items are shipped through Economy Postal Shipping, we at Jumia have almost zero visibility on the progress of your package.
Economy Postal Shipping Lead-times
MONDAYS - FRIDAYS ONLY
ALL CITIES 30 - 50 BUSINESS DAYS
Answers to Frequently Asked Questions about Jumia Global Economy Postal Shipping
How Long Does It Take To Receive My Package?
Items shipped through Economy Postal Shipping are shipped through local postal providers and have higher lead-times. Jumia works with postal providers to arrange for delivery within the estimated timelines given here.
Why It Takes So Long To Get My Package?
Items shipped through Economy Postal are shipped via postal service providers to get you the most economical shipping charges and hence takes longer.
Why Is My Order Not Eligible For Economy Postal Shipping?
For your order to be eligible at Economy Postal Shipping, all your items must be eligible
Why Is Jumia Not Delivering My Package?
Economy Postal Shipping is created to especially offer our customers the choice of low-cost shipping which is offered through local postal providers and not by Jumia.
Will I Have To Pay Extra At Time Of Delivery?
You may have to pay the customs tax at the time of delivery. The local postal provider will provide you with the details while scheduling the delivery.
Will Someone Contact Me For Delivery?
Yes, Postal Service Providers will normally contact you and will share with you details on how to receive the shipment. In exceptional circumstances, they may ask you to collect the item from their nearest office.
What Is The Return Policy?
Your Jumia Global item will be covered as per standard Jumia Global return policy given here
How Can I Find Eligible Products On Website?
You can check if an item is eligible for Economy Postal Shipping at the checkout stage. If eligible, you will see it as an available option.
What Happens If I Don't Receive My Product Within The Estimated Delivery Time?
In the rare occurrence of not receiving your item within the estimated delivery time, please feel free to contact Jumia.
Visit the Jumia Experience Centre
11 Commercial Avenue, Sabo Yaba (next to Ozone Cinema)
Customer Care
Please call us to speak to one of our customer service agents.
01 888 1100 / 0700 600 0000
Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm
Need help placing an order?
Call our Customer Order Line - 01 277 2367
Operating Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm
2 Comments
postal service provider have not contact me for 3 weeks non,how do i receive my items and on my jumia account it said they have delivery dos item on 20/10/2020
ReplyDeleteSorry for that experience, kindly contact them through their social media handles, example, Facebook messenger, and they will attend to you!
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