How to buy quality products from Jumia

We always want the best when we shop for ourselves, friends and family. These days e-commerce is on the increase which is part of the globalization process. There is nothing one can do about it, you cannot stop it. The earlier you involve yourself the better. Online shopping has come to stay.

Online shopping exposes one to large varieties of products from different vendors both local and international. So you have the benefit to make the best choice for yourself. Another benefit which people cited that online shopping saves time. As you know, these days' time is not on anyone’s side, you shop and get the product delivered right at your doorstep, which is e-commerce for you.

Is there any reason why one may resist online shopping? As for the benefit, I can go on and on but I am not here to outline the benefits of online shopping but rather to present an ultimate guideline on how to shop on Africa’s number one online shopping mall, Jumia.

Read also:

• Answers to frequently asked questions about Jumia Orders
• Answers to frequently asked questions about Jumia Global
• Questions and Answers about Jumia account and Login information
• All Questions and Answers about Jumia products, prices and warranty
• All Questions and Answers relating to payment on Jumia
• All Questions and Answers relating to Jumia delivery

Read Complete Product Description

Very useful information may be included in the description. There might be certain explanations that the Seller has left for you, the customer. For example, the seller may state the features, specifications, compatibility, and quality of the item and whether it is a replica of an original product.

You should be aware by this time that the numerous products and items sold at the Jumia online shopping platform are owned largely by third-party vendors both local and international. So you should be careful not to buy fake products and items for yourself, family and friends.

In the contract of sale of goods, there is a term called “Caveat Emptor” which means “buyer beware”. The buyer must exercise due diligence in buying goods. If the product is not up to expectation, the buyer must bear it. This is a harsh law, right? But there is also implied condition in the contract of sale of goods that the goods must correspond to the sample presented by the seller.

Again, if the products are sold by the seller by sample and description, the product must correspond to the sample and description supplied by the seller. This is why it very important to read all the product descriptions whether it goes well with the purpose for which you are buying it.

To read a product description, go to the very bottom of the product page, you will see reviews, description, and size guide taps, click on the description tap to read everything about the product you want to order. For the purpose of demonstration, I will use this White Label 2 Pack Formal Trousers - Black/Navy Blue throughout the post for better understanding. So you may check it out.

“Quality is a fundamental part of our values at Jumia” so says Jumia. For this course, they have put in place measures for everyone to shop the best on their online platform. It is called the review quality guide.

Jumia Review Quality Guide

When buying a product, ask yourself:

• Did other customers like this product when they bought it?
• Did the quality of the product meet their expectations?
• Were they pleasantly or unpleasantly surprised?

One of the ultimate guides is that before you order a product check the product ratings

The product ratings are represented by stars; they give a quick peek into the level of satisfaction reported by customers. Clicking on these stars also takes you straight to the review section of the page. Read real and unfiltered reviews from customers and leave yours. See the infographic below.

So as you can see from the infographic, 45 people have rated this product, 15 out of the number have gone in for 5 stars that means they are highly satisfied with the product. 8 for 4 stars, 11 gone in for 3 stars, 7 for 2 stars, and 4 people rated it a star that means they are not satisfied with the product. On average, this product has 3.5 stars, which is quite good.

Read real and unfiltered reviews from customers that have purchased the product before you

From the infographic above, customers have left their reviews on the page which represents their level of satisfaction, read and leave yours there if you bought one. Note that by the time you check on this product, the reviews and the scorecard might change because many people are buying this product day in day out and with different ratings. This brings us to the next point.

See the Seller Score and the number of successful sales

The seller's score is a calculation of fulfilled orders, quality & speed of delivery for that Seller since they have been selling on Jumia; the higher the score, the better. The number of successful sales also goes a long way to tell an online buyer whether the product is of quality or not. You do not expect people to buy a product which is not of quality.

From above, this seller has a score of 80 percent and more than 10, 000 successful sales. A higher number of successful sales means that people like that particular product hence the high number of successful sales. On the contrary too if a product has a low number of successful sales, it means people do not like that particular product.

Please take note too that a lower successful sales do not necessarily mean that the product is of low quality because new vendors are coming on the platform to sell. So you should carry on further research on the seller of that particular brand, the time it started to sell on the Jumia online platform. This will enable you to make a reasonable conclusion of whether a product is of low quality or not.

To get a breakdown of the seller's score, just point the cursor to the score, a dropdown summary will surface.

From above, the seller of this particular product started selling on the Jumia platform for just a year and has been able to sell more than 10,000 of this product. So we may conclude that the product is of high quality, we can proceed and order. The only negative side of the summary is the shipping speed, it is below average as you can see above. That is why it is important to know the delivery timelines of the product to avoid disappointments and frustrations.

Pay on delivery

If you are still in doubt about the authenticity or quality of the product, simply choose to 'Pay on Delivery' at checkout. This allows you to check the product before paying. It is part of my earlier submission, how to avoid buying a fake product from Jumia, read it to the fullest for more information.

If you have any questions, please do leave at the comment section below, and do not forget to subscribe!

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